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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hillary

September 24, 2026

5  out of  5
rating by Hillary
"I was looking for a good deal on a 6-month Auto insurance policy when I was running the quote State farm came in $50 dollars lower then any of the competitors! This Branch also has excellent customer service as they reached out the same day to confirm that what I had purchased is exactly what I was looking for!"
We responded:
"Hi Hillary, we’re so glad to hear you found a great deal with us and that our team could make the process easy and clear for you. Making sure your coverage fits your needs is important to us, and we’re always here if you have any other questions or need assistance down the road. Welcome to our State Farm family, thanks for choosing our office!"
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Eric Laille

September 22, 2026

5  out of  5
rating by Eric Laille
"Forest did a fantastic job setting up the renter’s insurance I needed. It was very easy and fast. Thank you!"
We responded:
"Hi Eric, we’re so glad Forest could make your renter’s insurance experience quick and easy! We appreciate you sharing your feedback and are happy to have you with us. Let us know if there’s anything else we can help you with down the road!"
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Hilary Franco

September 15, 2026

5  out of  5
rating by Hilary Franco
"Marissa and Forest were incredibly helpful with getting my new auto and renters policies set up. I was pretty anxious as I've just moved to Oregon and am in the process of getting everything transferred, but they made everything so easy and I'm saving $100 a month now. It's quite a weight lifted and I definitely recommend reaching out to them."
We responded:
"Hilary, I’m so glad to hear Marissa and Forest could make your move a little easier and help you save money in the process! Navigating insurance in a new state can be stressful, but we’re always here to help make things clear and simple. We really appreciate your recommendation and are excited to have you as part of our State Farm family in Eugene!"
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Matt Fredrickson

September 4, 2026

5  out of  5
rating by Matt Fredrickson
"Easy to work with. Fast communication and follow up."
We responded:
"Matt, I really appreciate you taking the time to leave this feedback! It’s awesome to hear everything went smoothly and that our team could meet your expectations. Thank you for choosing us for your insurance needs."
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Ashlyn George

August 24, 2026

5  out of  5
rating by Ashlyn George
"As a first time insurance buyer, I was incredibly grateful for the kindness and help I was given when I came into her office! I was walked through different coverage policies and plans for both my auto and renters insurance and left feeling incredibly satisfied with the knowledge I was given and my insurance plans. I would highly recommend for all insurance questions and needs!!"
We responded:
"Ashlyn, it means a lot to hear that your first insurance experience went so smoothly! I’m really glad I could help you feel confident in your auto and renters coverage. Thanks for trusting me with your insurance needs!"
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Molly Solomon

August 18, 2026

5  out of  5
rating by Molly Solomon
"I appreciated Marissa arranging to go over my policies and being proactive about making sure I was well informed and the coverage fit my needs. I hope I never need to use it but if I do I’m more confident they will handle anything without unexpected issues. They were also able to get me a slightly cheaper auto insurance policy which is helpful."
We responded:
"Molly, I'm really glad to hear Marissa was able to go over your policies and make sure everything fits your needs! We always strive to keep our customers informed and confident in their coverage, and it's great to know that you feel well taken care of. We appreciate your trust in us for your insurance needs!"
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Shania Reyes

August 12, 2026

5  out of  5
rating by Shania Reyes
"Forest was amazing to work with! As a first-time customer setting up a policy, I really appreciated how kind, responsive, and helpful he was throughout the process. He was quick to provide a quote and helped me find the best possible option as a college student on a budget. I’m so grateful for his support. Thank you so much, Forest!"
We responded:
"Shania, it’s wonderful to hear how much you enjoyed working with Forest! We know how important it is to have someone patient and helpful, especially when you’re getting insurance for the first time. We’re grateful you chose our team, and we’re here if you need anything down the road, welcome to our State Farm family!"
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Shannon Mashinchi

August 12, 2026

5  out of  5
rating by Shannon Mashinchi
"Forrest has been spectacular. I appreciate all help he has given. I appreciate that they looked for the best pricing for me and my family. I recommend him and this office!!"
We responded:
"Shannon, I’m so glad to hear about your positive experience with Forrest and our team! It means a lot that you noticed our efforts to find the best coverage and pricing for your family. We truly value your recommendation and look forward to assisting you whenever you need us, thanks for being part of our State Farm family."
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Nina Reynolds

August 10, 2026

5  out of  5
rating by Nina Reynolds
"Forest did a wonderful job setting me up with State Farm renter insurance. He was kind, personable, knowledgeable and made sure the details of my plan matched my situation and preferences. Thank you Forest!"
We responded:
"Hi Nina, we're so glad to hear that Forest was able to help you get set up with your renter insurance! We really appreciate you sharing your experience, it means a lot to our team. Welcome to our State Farm family!"
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Nevaeh Buford

August 6, 2026

5  out of  5
rating by Nevaeh Buford
"Working with State Farm is great, Katie Carl is a wonderful women and helps me understand everything as a 1st time car owner"
We responded:
"Nevaeh, I really appreciate you sharing your experience, it means a lot to hear that I could help make your first car ownership a little easier to navigate! Being part of our customers' journeys is the best part of our job!"
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DeeDee Day

August 5, 2026

5  out of  5
rating by DeeDee Day
"I needed renter’s insurance for my son whom is a new student at U of O. After reading a lot of reviews, I knew Katie Carl was the one to call and I am so glad I did! Forest took such great care of everything I needed and was so incredibly kind and professional. I highly recommend this team for all your insurance needs. Thank you Forest and Katie!"
We responded:
"Thank you so much for taking the time to leave this wonderful review, DeeDee! We are so grateful for the opportunity to work with you and will be here if your son needs us!"
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Hritvik Jv

August 4, 2026

5  out of  5
rating by Hritvik Jv
"Great service. Easy to work with. Very friendly"
We responded:
"Thank you so much for your feedback! We are so glad to have you as part of our State Farm family! "
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Tony Crank

July 17, 2026

5  out of  5
rating by Tony Crank
"Forest was amazing. He was kind, quick to respond with a quote and most importantly he was transparent about the process and policy! ! Highly recommend!"
We responded:
"We’re thrilled to hear Forest took great care of you and made the insurance process straightforward, Tony! Your recommendation means a lot to our whole team. Thanks for trusting us with your insurance needs!"
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Justin Gravett

July 16, 2026

5  out of  5
rating by Justin Gravett
"Switching to State Farm was a no brainer for me. They reduced my auto insurance rate from National General and my renters insurance from AAA/Travelers all while offering equivalent coverage. Super nice to be able to text or call and not be on hold for ages. I've been recommending them to friends."
We responded:
"Justin, it means a lot to hear your switch was smooth and beneficial, making things easier and more affordable is exactly our goal! We're always here when you need us, and knowing you'd recommend us to your friends is the best compliment. Thanks for choosing us!"
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Marni Gwynn

July 15, 2026

5  out of  5
rating by Marni Gwynn
"Very communicative, eager to help save money and provide many different types of coverage. Friendly and professional."
We responded:
"Hi Marni, it’s wonderful to hear you felt supported and found the coverage options you needed with us. We always aim to make the process straightforward and approachable, so knowing you appreciated our communication and approach means a lot. Thanks for choosing our State Farm team!"
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Seth Johnson

July 14, 2026

5  out of  5
rating by Seth Johnson
"Great communication and helped me get cheaper insurance 10/10 would recommend"
We responded:
"Thank you for your feedback, Seth! We are so glad to be able to work with you and hope to provide you with great communication and value for many years to come. "
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Tara Sorensen

July 10, 2026

5  out of  5
rating by Tara Sorensen
"Reliable and transparent service. Helpful with understanding coverage and checks in to see if more help is needed. Feel confident that my needs matter and are mindful of my time."
We responded:
"Thank you for this wonderful feedback, Tara!
We really appreciate the chance to work with you, and we’ll be here for you if you need us! "
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Tuna Ghost

July 10, 2026

5  out of  5
rating by Tuna Ghost
"I found Katie from State Farm on Google and while I was hesitant having to restart my insurances all over again (my previous company went out of business), this place was fantastic. They were super friendly, understanding, worked with my budget and didn't pressure me for anything at all. They got back to me quickly and made the whole process fairly simple. The gentleman helping me even found my previous insurance when I couldn't. I definitely recommend this office for the customer service and State Farm for their prices. Thank you!

Update: This office continues to impress. After having to deal with the DMV two straight days in a row and being super frustrated, Katie's team are on their A+ game. Their patience, understanding and knowledge is top tier. I had my new vehicle added and insured in less time than it takes to get my oil changed. Less painful too... Thank you Marissa for all you do!"
We responded:
"Thank you so much for your wonderful review! We’re so glad we could help you get set up with new insurance. Please don’t hesitate to reach out if there are ways we can best work with you. "
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kim wineland

July 8, 2026

5  out of  5
rating by kim wineland
"They just saved us $1700 a year on our homeowners policy and more coverage WOW Thank you forest"
We responded:
"Thank you for giving us the opportunity, Kim. We want to do a good job for you, and love that you saved money, too! Thanks for taking the time to share your experience with us! "
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Brittany Stover

July 8, 2026

5  out of  5
rating by Brittany Stover
"They were super kind and helped me save $60 a month!"
We responded:
"We really appreciate you taking the time to share your experience, Brittany!
Thank you for your business! "
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Janie Lynn Johnson

July 3, 2026

5  out of  5
rating by Janie Lynn Johnson
"So far the best experience I have had with any insurance company. They went out of their way to make the process simple and easy. I got an absolutely great deal that saved us a good amount of money. It was a pleasure. Such friendly service!"
We responded:
"Reading your review made our day, Janie! We aim to make everything as easy and clear as possible, so knowing you felt cared for means everything to us. It’s our pleasure to help, and we’re always here if you need anything or have more questions! Thanks for putting your trust in us!"
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Andy Mayer

July 2, 2026

5  out of  5
rating by Andy Mayer
"Getting insurance through katie Carl, was the easiest best experience I've had purchasing car insurance."
We responded:
"Andy, we're thrilled to hear getting car insurance with us was such a smooth experience! Our team always aims to make things easy and straightforward, so it's great to know we hit the mark for you. Thanks for trusting us with your insurance needs."
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Tammy Munoz

July 2, 2026

5  out of  5
rating by Tammy Munoz
"Very friendly and helpful"
We responded:
"We are grateful to get to work with you, Tammy. Thank you for your review! "
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Joseph Homkow

June 26, 2026

5  out of  5
rating by Joseph Homkow
"Great insurance office and staff. Excellent pricing and follow up/response time. Highly recommend"
We responded:
"Thank you so much, Joseph! We really appreciate your kind words and getting the chance to work with you. "
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Scott Hettick

June 25, 2026

5  out of  5
rating by Scott Hettick
"Katie really helped me check my insurance and financial health. The info she shared was VALUABLE."
We responded:
"Thank you so much, Scott. We really appreciate the opportunity to work with you!"