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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dewayne Lounsbury

Dewayne Lounsbury

January 27, 2026

5  out of  5
rating by Dewayne Lounsbury
"“Forest was great to work with and honest. Thank you.”"
We responded:
"Thank you so much, Dewayne! We appreciate you. "
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M G

January 21, 2026

5  out of  5
rating by M G
"Very friendly and courteous staff."
We responded:
"Thank you for your feedback! "
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Camellia South

January 21, 2026

5  out of  5
rating by Camellia South
"Katie and her team were awesome. Caylie who answered the phone was so helpful. Highly recommend."
We responded:
"You're awesome, Camellia! Thank you for your review and for your business!"
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Eleanore

January 21, 2026

5  out of  5
rating by Eleanore
"i spoke with grace. she was incredibly helpful and kind and honestly state farm seems like a great choice"
We responded:
"Thank you for taking the time to leave some feedback for us, Eleanore. Grace is great, and everyone on our team is here to take care of you! "
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Erica Coffman

January 21, 2026

5  out of  5
rating by Erica Coffman
"Gracie was thoughtful & courteous. You can tell she cares about her customers."
We responded:
"Thank you for your kind words, Erica! We have a team here who really cares about our customers and community! "
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Hritvik Jv

January 20, 2026

5  out of  5
rating by Hritvik Jv
"Great service. Easy to work with"
We responded:
"Thank you so much for your feedback! We are so glad to have you as part of our State Farm family! "
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Daylon Sloan

January 20, 2026

4  out of  5
rating by Daylon Sloan
"Been with State Farm going on 3 months now, and so far the service through Katie’s office and staff has been excellent! They reached out to me and made sure I understood all my options; the costs, the benefits, and discounts that would best fit my needs and budget. If it weren’t for the app giving me issues I’d say 5 star service!"
We responded:
"Thanks so much for the kind words! We’re glad to hear you’re happy with our service, and we appreciate your feedback about the State Farm app! If you need any help, please let us know or stop by anytime."
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Aspen Thomas

January 19, 2026

5  out of  5
rating by Aspen Thomas
"Forest did an excellent job of helping me set up insurance for my first car"
We responded:
"Thank you for your review, Aspen, and for trusting us with your (first) car insurance! "
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Aiden Hughes

January 17, 2026

5  out of  5
rating by Aiden Hughes
"Gracie did an awesome job at explaining how everything works. Incredible service👍"
We responded:
"Thank you, Aiden! Gracie is awesome :) "
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Janneth Cisneros

January 16, 2026

5  out of  5
rating by Janneth Cisneros
"She was really professional and understanding. English is my second language but she explained to me the way I can understand very clearly and answered all my questions. Also offered me other services like car insurance and life protection insurance. It was a pleasure have a business with the insurance."
We responded:
"Thank you so much for the wonderful review! We really appreciate the time we get to spend with you. Thank you for trusting us with your insurance!"
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James Childers

January 3, 2026

5  out of  5
rating by James Childers
"They always have the answers to my insurance needs."
We responded:
"Thank you so much, James! We appreciate you! "
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Eric Pennal

December 31, 2025

5  out of  5
rating by Eric Pennal
"Forest did a very thorough review of our needs and came up with a policy that exceeded our current provider's coverage, for less money than we are currently paying. Very happy with Katie Carl's staff."
We responded:
"Thank you for sharing your experience, Eric! Providing personalized service and value for our clients is our priority. We appreciate your trust in our team and look forward to continuing to serve you!"
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Trisha

December 19, 2025

5  out of  5
rating by Trisha
"Fair, nice people"
We responded:
"Thank you so much, Trisha! We appreciate you! "
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Gene Crumley

December 17, 2025

5  out of  5
rating by Gene Crumley
"We have been with State Farm for over 30 years. We’ve had some some good agents in the past--in California, Georgia, and Oregon-but the BEST agent we have ever had is Katie Carl, here in Eugene, Oregon. What makes Katie the best agent we’ve ever had is the office culture she’s created. Everyone in Katie’s office, absolutely everyone (Gracie, Caylie, Forest, and, of course, Katie herself) are wonderful to work with. Without exception, they are polite, courteous, professional, and efficient. Having taught leadership development at the University of California, Davis, medical school for 20+ years, I pay careful attention to an organization’s culture, which starts at the top, with the most senior leader. Katie Carl has built a terrific culture in her office and my wife and I, along with all of Katie’s customers, are the beneficiaries."
We responded:
"Gene, thank you so SO much for this incredible review. We really appreciate your kind words. Our team does work so hard for people, and it means a lot when it is noticed. Thank you again- best possible review for our 100th! "
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Rob Griesel

December 16, 2025

5  out of  5
rating by Rob Griesel
"Forest was extremely patient and thorough in his explanation of benefits and helped save us money while expanding our coverage."
We responded:
"Thank you so much, Rob! We’re thrilled to be able to work with you. "
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Michael Bicandi

December 15, 2025

5  out of  5
rating by Michael Bicandi
"Forrest has been an absolute treat to work with/ over the months it’s taken me to make the change. Very skilled and patient w/ my changing needs… Extremely professional and well versed ! Merry Christmas to you and your team ! Mike Bicandi"
We responded:
"We appreciate your business and your time, Mike! We want to make sure you feel confident when making a change to our office. Merry Christmas - and nice fish! "
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Fidel Aguirre

December 11, 2025

5  out of  5
rating by Fidel Aguirre
"Had the pleasure of speaking with Forest today. He is fantastic, very knowledgeable!! Thank you for all that you do."
We responded:
"Thank you for trusting us with your life insurance needs, Fidel. We appreciate your kind and thoughtful feedback! "
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Linda Shaw

December 9, 2025

5  out of  5
rating by Linda Shaw
"I have had State Farm for many years and everyone that works there has always been very helpful. I always recommend them to family and friends"
We responded:
"Thank you so much for taking the time to leave us some feedback, Linda! We appreciate that you'd recommend us to the people you care about. Thanks for being our customer! "
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Misty Miller

December 8, 2025

5  out of  5
rating by Misty Miller
"Forest was excellent… Explained my options for my automobile liability and also was very friendly. I appreciate my agents very much!"
We responded:
"Thank you so much for your kind words! Our team is dedicated to making sure our clients feel confident and supported every step of the way. We truly appreciate your trust in us, and we’re always here whenever you need assistance!"
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Cam Cheek

November 26, 2025

5  out of  5
rating by Cam Cheek
"Great customer service and flexible schedule when trying to start my plan. Made the process very easy!"
We responded:
"Thank you, Cam! We appreciate working with you. Thank you for the feedback! "
Profile photo of Dan

Dan

November 24, 2025

5  out of  5
rating by Dan
"Forest was very thorough, helpful and informative with my insurance needs. Thanks a lot. I will pass the word if comes up."
We responded:
"Thank you, Dan! We appreciate your business and your feedback. "
Profile photo of Memorie Holiday (She Her)

Memorie Holiday (She Her)

November 21, 2025

5  out of  5
rating by Memorie Holiday (She Her)
"Katie & her team really do go above and beyond to make sure you are taken care of. I absolutely love how easy it was to get set up with them and then transferring my renters insurance to the new address was a breeze. 10/10 recommend them! I'll be switching to them for my motorcycle insurance when it's time to renew as well."
We responded:
"We love working with you, Memorie! Thank you so much for your kind words, and for being our customer! "
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zombie power

November 14, 2025

5  out of  5
rating by zombie power
"Great price lots of help they make it all easy and simple"
We responded:
"Thank you so much for your feedback and your business! You’re awesome 💪"
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Jamie Hanford

November 13, 2025

5  out of  5
rating by Jamie Hanford
"I’m completely impressed by everyone who works there!!"
We responded:
"We love working with you, Jamie! "
Profile photo of Diana Bassham

Diana Bassham

November 12, 2025

5  out of  5
rating by Diana Bassham
"I had a phone meeting with Katie Carl, the agent and she fully covered all of my insurance, which includes my car insurance, homeowners insurance, and an umbrella policy. She’s thoroughly went over everything to be sure I was happy with the coverage in each area or wanted to make any changes. I was totally satisfied."
We responded:
"Thank you so much for your kind review! The best part of our job is getting to meet with customers like you. If you need anything or have questions, we're always here to help!"